Visitation Hours and Guidelines
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Take a quick peek at our visitor information to ensure a seamless visit by knowing what to expect, what to bring, and anything you should avoid to ensure a smooth and enjoyable patient visit.
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The following guidelines are intended to be flexible, allowing us to respond to each person’s diverse, individual needs and preferences and unexpected and unique circumstances, as well as assure the safety of patients, families, and staff.
- Visitation hours are 7 am to 8 pm daily. Exceptions to these hours occur based on the patient's condition and care unit. See the exceptions table below.
- Patients may have multiple visitors per day.
- Patients have the right to withdraw or deny consent to visitation of an individual at any time.
- Visitors under 16 must be supervised by an adult other than the patient.
Hospital Entrances by Location
Concord Hospital Main Entrance
(Closest to Parking Lot A) Located on Ground Level
- Open Monday through Friday, 5:15 am to 6 pm only
Concord Hospital Visitor Entrance
(Closest to Parking Lot E/Cafeteria) Located on the 3rd Floor
- Open Monday through Friday, 6:30 am to 7 pm, and Saturday and Sunday, 7 am to 7 pm.
After-Hour Access: Visitors must enter through the Visitor Entrance and use the intercom call box that rings to security. Security will call the unit of the patient the visitor is requesting to visit. The unit will determine if they can allow a visitor at the time; if allowed, security will grant the visitor access and provide instructions on getting to the floor/unit.
Concord Hospital - Franklin Main Entrance
- Open Monday through Friday, 7 am-7 pm, and Saturday and Sunday, 8 am to 7 pm
After-Hour Access: Enter through the Emergency Department entrance. A patient registrar will call the patient's unit, where the visitor is requesting to visit. The unit will determine if they can allow a visitor at that time; if allowed, the registrar will provide a visitor pass and instructions to the unit/floor.
Concord Hospital - Laconia Main Entrance
- Open 7 am-7 pm daily
After-Hour Access: Enter through the Emergency Department entrance. A patient registrar will call the patient's unit, where the visitor is requesting to visit. The unit will determine if they can allow a visitor at that time; if allowed, the registrar will provide a visitor pass and instructions to the unit/floor.
Exceptions By Hospital Locations
| Unit/Floor |
People |
Limitations |
Concord |
Laconia |
Franklin |
| Ambulatory Care Center |
🧍🏼♂️❤️ |
|
× |
|
|
| Day Surgery Center |
🧍🏼♂️❤️ |
|
× |
|
|
| Inpatient Psychiatric Unit |
🧍🏼♂️🧍🏼♂️ |
16 or older and pre-approval
Visitation Hours: 1 - 2:30 pm |
|
|
× |
| Emergency Department |
|
🩺 |
× |
× |
× |
| The Family Place - Maternity |
🧍🏼♂️🧍🏼♂️❤️ |
Visitation Hours: 3-8 pm |
× |
|
|
| The Family Place - Pediatrics |
🧍🏼♂️🧍🏼♂️❤️ |
|
× |
|
|
| 5 West Inpatient Psychiatric Unit |
🧍🏼♂️🧍🏼♂️ |
18 or older |
× |
|
|
| Intensive Care Unit |
🧍🏼♂️🧍🏼♂️❤️ |
Visitors aged 12-15 will be approved on a case-by-case basis.
|
× |
× |
|
| Interventional Radiology/ Catheterization Lab |
🚫 |
|
× |
|
|
| Preoperative Care Center |
🧍🏼♂️❤️ |
|
|
× |
|
| Presurgical Testing Center |
🧍🏼♂️❤️ |
|
× |
× |
|
| Post-Anesthesia Care Unit |
🧍🏼♂️❤️ |
🩺 |
|
× |
|
| Radiation Oncology |
🚫 |
|
× |
|
|
Symbol Key
🧍🏼♂️ ❤️ One Designated Support Person
🧍🏼♂️ 🧍🏼♂️ ❤️ Two Designated Support People
🧍🏼♂️ 🧍🏼♂️ Two Social Visitors
🩺 Clinical Clearance
A patient's clinical team must deem visitation appropriate.
🚫 Designated support and visitors are prohibited.
Designated Support Person: An active partner in care and an essential member of the healthcare team who can provide physical, psychological, and emotional support as deemed important by the patient.
Visitor: Anyone with a social relationship with a patient who does not fit the definition of a designated support partner.