My Patient Connect Online Scheduling

Are You a Patient of CH - Laconia or CH - Franklin?

The patient portal for Concord Hospital - Laconia and Concord Hospital - Franklin is separate from My Patient Connect. In the future, the two portals will be combined but for now, patients need to log in to separate portals based on where they receive their care.

If you're a patient at Concord Hospital-Laconia or Concord Hospital - Franklin, and you want to access the patient portal for these two hospitals, visit

My Patient Connect

Access test results, discharge instructions and visit summaries. Send secure messages to your provider, request appointments and refills, pay bills and much more with My Patient Connect — our patient portal.

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Start with our Frequently Asked Questions.

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Returning User


First Time User

If you're at least 18-years-old and a Concord Hospital or Concord Hospital Medical Group patient you can request to enroll in My Patient Connect. Once you receive your invitation in your email account, you can register online.

Request Invitation

Proxy Access

Proxy access is the official name for gaining access to another person's account. Parents may request proxy access to their minor child's health information. Legal guardians may request access to their ward's health information. Husbands and wives may request access to their spouse's health information. Adults may request access to their elderly parent's health information — with the patient's permission of course.

Request Proxy Access

My Patient Connect Clinical Notes

Introducing Clinical Notes

Clinical Notes, the newest My Patient Connect feature, provides access to important information about your office visits and hospitalizations. The information available via Clinical Notes can help you remember your treatment plan and partner with your providers to ensure you have the best outcomes.

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My Patient Connect Online Scheduling

Online Scheduling Expanded

If you prefer scheduling appointments online versus by phone, we’ve got good news for you. We’ve expanded online scheduling through My Patient Connect, our patient portal, to include all our primary care practices and two specialty practices.

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