When you, or a loved one of any age, needs prompt, convenient access to medical care for minor illnesses or injuries, without an appointment, you can turn to the qualified, friendly team at our Walk-In Urgent Care Center. The Center is conveniently located off of I-93 Concord, NH in the Corporate Center at Horseshoe Pond.
The Walk-In Urgent Care Center is NOT an emergency department. Call 911 or go to the closest emergency department immediately, if you're experiencing chest pain, respiratory distress, stroke-like symptoms, severe abdominal pain, multiple injuries, uncontrolled bleeding, severe burns or labor.
Urgent Care Vs. Emergency Care
It's important to know the difference between the emergency medicine services available in an emergency department (Emergency Room ER) and those available at a walk-in urgent care center before an accident, incident or illness arises.
- Abdominal pain (minor)
- Animal and insect bites
- Allergic reaction, mild
- Back strain
- Burn, minor
- Cold symptoms
- Cuts, scrapes and minor wounds
- Eye injuries (mild), infections or irritations
- Rabies post-exposure prophylaxis (PEP)
- Sinus Infections
- Sore throats
- Sprains and minor broken bones
- Sexually transmitted diseases
- Urination, difficult or painful
- Work-related injuries and worker's compensation checks
- Yeast Infection
- And much more
It's important to call your doctor before seeking urgent care services. If you're unable to get an immediate appointment with your doctor, or if the office is closed, your doctor may advise you to seek urgent care services. No appointment is needed to be seen at our Walk-In Urgent Care Center.
At this time, we are unable to offer rapid COVID-19 antigen testing. We are currently offering COVID-19 PCR testing to patients who require testing as part of their provider visit. The results are typically available within 24 hours.
If you're a patient of a Concord Hospital Medical Group or Dartmouth-Hitchcock primary care practice and you're seeking a COVID-19 test for any of the following reasons, call your PCP's office to arrange for COVID-19 testing.
- Daycare, school, or work requests to be tested for COVID-19
- Possible COVID-19 exposure
- Mild symptoms consistent with COVID-19
Patients are generally seen in order of their arrival. However, staff will assess patients and may take a patient ahead of others according to the severity of their condition.
To help protect the health and safety of patients and staff, we are restricting visitors that accompany patients with the exception of those needing assistance. See our visitor policy for details.
Masks are also required to enter the building.
One Health Record
One sophisticated electronic health record system allows us to seamlessly transfer your care to the Concord Hospital Emergency Department if you need a higher level of care. It also ensures continuity of care for Concord Hospital Medical Group (CHMG) patients by keeping their CHMG providers informed of the care provided through the Walk-In Urgent Care Center.
My Patient Connect is a way for patients to have a direct view into their electronic medical record via a secure website 24 hours a day. Patients can exchange messages with providers/healthcare teams, view and request appointments, request medication renewals, and view lab results and documents such as visit summaries, discharge instructions and patient education materials. Any patient age 18 or older may sign up to use My Patient Connect. Parents of children under the age of 12 may access their child’s record. The patient portal is NOT available to patients aged 12- 17.
One-on-one care and attention from experienced providers are what you should expect at every visit. Our Walk-in Urgent Care Center is always staffed with a physician assistant. A board-certified or board-eligible emergency medicine physician is available for real-time consultation. Both providers also work in the Concord Hospital Emergency Department. Providers are also able to get in-the-moment expert consultation with any specialty medical services when warranted.