Our physicians and nurses are certified in the specialties of wound care and hyperbaric medicine to assist you on your road to recovery. Our hyperbaric medicine facility is accredited by the Undersea and Hyperbaric Medical Society, which shows our commitment to safety and excellent patient care.
Our wound treatments and therapies include:
- Appropriate wound debridement;
- The newest topical ointments and wound dressings;
- Compression therapy;
- Bioengineered tissue substitutes;
- Negative pressure wound therapy;
- Total contact casting;
- Hyperbaric oxygen therapy.
We encourage you to have a comprehensive wellness visit performed by your primary care physician. This visit provides a better understanding of your current and future health needs, values, support structure and medical history, which assists us in developing a personalized healthcare plan for you. Our specialty care team will work closely with you while keeping your primary care physician informed of your care through our electronic health records system.
Your Medical Home
The Medical Home is an evolving approach to health care that supports you as an active partner of a trusted team dedicated to providing care that is coordinated, comprehensive, compassionate, accessible and patient-centered. All Concord Hospital Medical Group primary care practices have been recognized as National Committee for Quality Assurance’s Patient-Centered Medical Homes for embracing the Medical Home concept and implementing evidence-based procedures that improve quality and lower costs, while constantly striving to help patients understand and manage their health.
We are committed to partnering with your Medical Home to ensure effective communication and coordination to provide you with the best care experience possible.
We want you to be an active participant in your health care. As our patient you may access My Patient Connect, our patient portal.
Prescription refills may be requested through My Patient Connect or by calling our practice. Please provide 24-48-hour notice for all prescription refills whenever possible.
Appointments and Referrals
You will be scheduled with a wound care specialists who is dedicated to team-based care. The wound care specialist will help you develop a plan of care that will communicate your needs to the team through our electronic health records system. We ask that you arrive 15 minutes early for your first appointment.
We accept self-referrals as well as those from physicians and caregivers. If your healthcare plan requires a referral, contact your primary care physician to request an insurance referral and have the appropriate information sent to our office PRIOR to your first visit.
We do ask for 24-hour notice on appointment cancellations. Due to emergencies, we may need to reschedule your appointment and make every effort to keep you informed of any delays or changes.
Emergencies and Urgent Needs
In the event of an emergency, call 911.
If you experience a non-emergent healthcare need in the evening or on the weekend, please call your primary care practice to reach the on-call Concord Hospital Medical Group physician who can address concerns that cannot wait until regular office hours.
Insurance and Payment Policies
We are happy to submit bills for services rendered to your insurance provider. You are responsible for any co-insurance, deductible amounts or non-covered expenses. We ask you be prepared to pay your co-pay at the time of your office visit. If we do not receive payment from your insurance provider, you will be billed directly for the balance. Should these expenses create financial hardship for you, please alert our registration staff so we can partner with you on fulfilling your financial obligation. For your convenience, we accept most major credit cards. If you have questions regarding a bill you have received from Concord Hospital, call Patient Financial Services at (603) 228-7145 or toll-free 1 (800) 562-1542.