C O N C O R D H O S P I T A L A N N U A L R E P O R T 2 0 1 7 25 “Wouldyou recommendthis provider’soffice toyourfamily andfriends?” “Yes,definitely”** said... 98% ofallConcordSurgical Associatespatients** 98% ofallConcordPlastic Surgerypatients** § versus all facilities in Press Ganey’s National Database (October 1, 2016 - September 30, 2017) ‡ October 1, 2016 - September 30, 2017 ** Consumer Assessment of Healthcare Providers and Systems Survey (October 1, 2016 - September 30, 2017). Concord Plastic Surgery Patient Satisfaction ranked § TOP 1% N A T I O N A L L Y Concord Hospital Center for Urologic Care Patient Satisfaction ranked § TOP 1% N A T I O N A L L Y Concord Family Medicine Patient Satisfaction ranked § TOP 1% N A T I O N A L L Y FamilyTree Health Care Hopkinton Patient Satisfaction ranked § TOP 1% N A T I O N A L L Y Concord Surgical Associates Patient Satisfaction ranked § TOP 2% N A T I O N A L L Y Concord Pulmonary Medicine Patient Satisfaction ranked § TOP 2% N A T I O N A L L Y FamilyTree Health Care Concord Patient Satisfaction ranked § TOP 2% N A T I O N A L L Y C O N C O R D H O S P I T A L A N N U A L R E P O R T 2 0 1 7 Concord Hospital Medical Group PROVIDED NEARLY 172,000 PrimaryCare P A T I E N T V I S I T S ‡