patientsatisfactionsurvey atEpsomFamilyMedicine: “Howoftendoyougetanurgentappointmentasneeded?” 6MONTH PERIOD in2017** 97% OFTHETIME 6MONTH PERIOD in2016* 50% OFTHETIME C O N C O R D H O S P I T A L A N N U A L R E P O R T 2 0 1 7 23 * January 2016 – June 2016 ** March 2017 – August 2017