Quality, Safety, Patient Satisfaction Data

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Quality Data

Safe & Effective Care

Global Immunization

Influenza Vaccination

    • Concord Hospital Qtr 3 2017* - N/A
    • Top 10% of Hospitals** - 100%

    Venous Thromboembolism

    Incidence of Potentially Preventable VTE, VTE-6

      • Concord Hospital Qtr 3 2017* - 0%
      • Top 10% of Hospitals** - 0%

      Perinatal Care

      Elective Delivery Between 37 and 39 Weeks

        • Concord Hospital Qtr 3 2017* - 0%
        • Top 10% of Hospitals** - 0%

        Infection Occurrences

        ICU Central Line-Related Blood Stream Infections

        • Concord Hospital Qtr 3 2017*** - 0.0% n=0/d=408

        ICU Catheter Associated Urinary Tract Infections

        • Concord Hospital Qtr 3 2017*** - 0.40% n=3/d=749

        Colon Surgery Infections

        • Concord Hospital Qtr 3 2017*** - 0.0% n=0/d=29

        Abdominal Hysterectomy Infections

        • Concord Hospital Qtr 3 2017*** - 0.0% n=0/d=23

        Patient Satisfaction

        Inpatient Overall Rating of Care

        Patients rated their overall satisfaction with a visit to Concord Hospital using a scale of very good (100) to poor (0).
        • Concord Hospital 2017**** - 92.8

        Inpatient Overall Rating of Likelihood of Recommending Concord Hospital to Others

        Patients rated the likelihood of recommending Concord Hospital using a scale of very good (100) to poor (0).
        • Concord Hospital 2016**** - 92.0

        *The percentages and scores displayed represent Concord Hospital data for the time period of July - September 2017.

        ** The benchmark rates are from the most recent HQA Preview Report for 2017.

        ***The infection occurrences represent Concord Hospital data for the time period of July - September 2017.

        **** Patient satisfaction scores represent Concord Hospital data for the time period of August - October 2017. This is the most recent data available for posting.

        If you have questions or feedback about our data, you may contact us via our Web site feedback form or by calling (603) 227-7000 ext. 7245.

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