Concord Hospital Health System Earns American Heart Association All-Star Training Center Designation
CONCORD, NH – Concord Hospital Health System (CHHS) has been awarded the prestigious American Heart Association (AHA) All-Star Training Center Recognition, a distinction given to organizations that demonstrate exceptional performance in delivering high-quality lifesaving education.
From the left back row: Amy Johnson, RN, operating room nurse educator, Eric Crane, security program manager, Ryan Kosowicz, RN, nurse educator, Bill Drew, Paramedic, inpatient clinical educator at Concord Hospital Laconia, along with Tory Kimball, RN, nurse educator (front left), and Cindy Miller, RN, CHHS training center coordinator (front right), pose with the American Heart Association’s 2025 All-Star Award certificate. CHHS earned this recognition by consistently delivering high-quality CPR education, adhering to ECC Guidelines, and elevating the standard of lifesaving training in the community.
The award recognizes organizations that consistently meet or exceed AHA standards for CPR and emergency cardiovascular care (ECC) instruction, maintain outstanding program compliance, and achieve strong performance metrics in training quality and certification outcomes.
CHHS’s clinical education, led by the health system’s AHA instructors, provides hands-on clinical training and simulation-based learning for nurses, physicians, and clinical staff across CHHS. It plays a critical role in ensuring caregivers are prepared to respond confidently and effectively in emergency situations.
“This recognition reflects the dedication and expertise of our AHA instructors and the many staff members who support training across our organization,” said Cindy Miller, CHHS training center coordinator and nurse manager of float pool teams. “Our goal is always to provide the highest level of education so that our clinicians feel confident, prepared, and ready to deliver safe, high-quality care. Earning this distinction from the American Heart Association reinforces the importance of the work happening every day.”
According to the AHA, All-Star Training Centers are recognized for their commitment to delivering education that strengthens readiness, builds clinical confidence, and equips healthcare professionals and community members with lifesaving skills.
CHHS supports a wide range of programs, including Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Advanced Stroke Life Support (ASLS).
CHHS trainers demonstrate BLS training with a manikin in the Concord Hospital Simulation and Training Center. The team earned the American Heart Association’s 2025 All-Star Award based on the percentage of students who complete evaluations, the percentage of evaluations above the AHA benchmark, and other criteria.
“This achievement speaks to the culture of teamwork and preparation that defines our nursing staff,” said Miller. “The training our staff receives directly impacts patient safety. When caregivers practice together and learn together, they are better prepared to respond when it matters most.”
The AHA noted that All-Star Training Centers demonstrate leadership in maintaining the highest training standards while helping build stronger, safer communities through lifesaving education.
With this recognition, CHHS joins a select group of training centers nationwide acknowledged for excellence in CPR and emergency care education.
“This award represents the real-world impact of our education programs,” Miller added. “Every class we teach helps ensure that our teams and our community are ready to act when seconds count.”
