About Us
As a charitable organization, we exist to meet the health needs of individuals within the communities we serve. Our mission is supported by Concord Hospital Trust, our philanthropic arm, which secures and distributes charitable gifts in accordance with donors' intentions.
Mission
Concord Hospital Health System is a charitable organization which exists to meet the health needs of individuals within the communities it serves.
It is the established policy of Concord Hospital Health System to provide services on the sole basis of the medical necessity of such services as determined by the medical staff without reference to race, color, ethnicity, national origin, sexual orientation, marital status, religion, age, gender, disability or inability to pay for such services.
Values
- Leadership
- Caring
- Stewardship
- Integrity
- Continuous improvement
Vision
We exist only to serve patients and their families.
We enthusiastically and collectively engage with all those seeking and providing services to achieve an
optimal healing environment.
We aggressively identify and apply new proven or promising technologies and therapies.
We manage the resources entrusted to us to assure a successful hospital for future generations.
We actively involve and participate with our community.
Facts & Figures
Concord Hospital Health System is a three-hospital system with hospitals in Concord, Franklin, and Laconia, New Hampshire. The health system employs 3,384 full-time, 479 part-time, and 738 per diem employees.
Licensed Beds by Hospital Location
Concord: 295 acute care
Laconia: 137 acute care
Franklin: 25 acute care, 10 inpatient psychiatric
The facts and figures below represent the fiscal year 2024 data for the health system.
Total Admissions
26,089
Surgeries
15,610 total surgical cases, including 3,548 orthopaedic cases (does not include endoscopy)
Emergency Services
97,464 visits (74,837 Emergency Department visits and 22,627 Walk-In Urgent Care visits)
Radiation Treatments
14,631 treatments
Births
1,308, including 14 sets of twins
Patient Visits to Concord Hospital Medical Group Primary Care Practices
236,713 visits
Patients Seen at Family Health Centers in Concord and Hillsboro-Deering
10,389 visits
Medical Staff
Active: 900
Cardiovascular Patients Treated
2,947
Open Heart Surgeries
143
Concord Hospital Medical Group Clinical Providers
592 including family medicine residents
Breast Care Center
198 new patients received genetic counseling and/or testing at our Breast Care Center
HeartGifts Boutique
33 patients received a free wig through HeartGifts Boutique Wig Bank
Diabetes Self-Management
5,426 patient visits for diabetes self-management and nutrition education
Concord Hospital Trust
There was over $4 million given to Concord Hospital Trust through annual giving, major gifts, and legacies in support of many Concord Hospital health system programs and services.
We Specialize In
- Cardiac - Cardiovascular Institute
- Cancer - Payson Center for Cancer Care
- Orthopaedics - Orthopaedic Institute
- Urology - Urologic Institute
- Women's Health - The Family Place
DNV Accreditation
Concord Hospital health system hospitals are accredited by DNV, a highly respected accreditation organization that sets the highest standards for patient care and safety.
Level II Trauma Center
Our hospital in Concord has been verified as one of only three Level II Trauma Centers in New Hampshire. The verification by the Committee on Trauma of the American College of Surgeons (ACS) recognizes that Concord Hospital can offer immediate, around-the-clock emergency treatment for trauma patients.
