Concord Hospital measures patient satisfaction through Press Ganey, Inc., an independent provider of satisfaction surveys and other satisfaction measurement tools. The surveys, which are mailed to patients’ homes, ask patients to rate various aspects of their hospital visit on a scale of very good (100 percent) to poor (0 percent). Feedback from patients allows us to continuously focus on performance improvement and enhance existing services and programs.

Our most recent patient satisfaction score is 91.7.

“Dr. Niegisch has always been exceptional in his care, concern, and knowledge – very good indeed.”

“Dr. Stidwill inspires confidence and always shows concern while acting in a very professional manner.”

“I would be happy to recommend this practice to others.”

“Very nice people and good doctor courteous and helpful, always smiling.”