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Laboratory Services

Test tubes in laboratory with dopplerWe provide comprehensive clinical and anatomic pathology testing services 24 hours a day, seven days a week to patients of all ages through inpatient, outpatient and outreach services. Our laboratory is accredited by three major accrediting organizations including: the United States Department of Health and Human Services of the Centers for Medicare and Medicaid Services; the College of American Pathologists; the American Associations of Blood Banks and DNV Healthcare.

Pathology Services

  • Blood bank;
  • Hematology;
  • Urinalysis; 

  • Blood gas;
  • Histology;
  • Specimen processing;
  • Chemistry;
  • Microbiology;
  • Specimen procurement;
  • Cytology;
  • Serology;
  • Results reporting. 

Specimen Collection Instructions

The following instructions are available for your convenience. If you have any questions about specimen collection, call Laboratory Client Services at (603) 227-7050 weekdays between 7 am and 7 pm.

Frequently Asked Questions

Why is my information verified during registration?

It is important for the laboratory to have correct and complete information from you, including your current insurance information. This information will allow us to return your test results to your provider as quickly as possible. Please bring the following:

  • Laboratory orders (if you have been given the orders at your provider’s office);
  • Current insurance information;
  • Photo ID recommended, but not required.

How long will it take to have my blood drawn?

The length of time depends on the number of patients at our Patient Service Centers arriving for phlebotomy. Patients are seen in the order they arrive. We will collect your specimens as quickly as possible and appreciate your patience. All patients are registered prior to testing and orders will be electronically entered into our laboratory computer system. Patients that have STAT orders or timed testing requirements must take priority. If you do not have a fasting blood test ordered, we suggest that you arrive after the early morning hours to shorten your wait time.

Does my testing have any special requirements?
Some tests do have special requirements. Please check with your provider regarding any medications that you are taking, and do not discontinue these unless requested by your provider to do so. Your provider will tell you in advance if your tests require the following:

  • Fasting - Some tests require fasting for accurate results. Fasting means that you must not have anything to eat, drink or chew. This includes coffee, juice, tea, alcohol, chewing gum or other candy or lozenge. You may drink water, but not more than usual. Lab fasting recommendations: Fasting glucose - 8 hours; Lipid Profile - 12 hours.

  • Kits - Your provider may request a test that is sent out to a reference lab other than the reference lab used by Concord Hospital. You will be given a special specimen container or mailer with required paperwork. Kits can only be drawn at the Patient Service Center at Memorial Building Laboratory, Monday- Thursday, 7:30 am - 12:30 pm.

  • Glucose Tolerance: You will have to stay at the Patient Service Center for the duration of the test. For two hour, three hour or longer tolerance tests, you must be fasting and will be required to drink Glucola.


Who do I contact with questions about my results?
The laboratory staff is unable to share results with patients. Please contact your provider’s office for any questions you may have about your lab results.

  • If there is an abnormal result on one of your lab tests, your provider will call you as soon as possible;
  • If your lab results are normal, you will be notified by mail within two weeks;
  • If you have not been notified of your lab results within two weeks, please contact your provider’s office.

Test Menu Information

We provides links to test menu information, in addition to our online test menu of commonly ordered lab tests. If you do not find the test you are looking for, or need further assistance, call Laboratory Client Services at (603) 227-7050.

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Care & Treatment

  • Laboratory Services