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Communication Services

For more information call (603) 415-6602; TTY (603) 227-7033; VP (603) 565-4660.

A woman signing

Our Deaf and Hard of Hearing Program provides patients and companions immediate and equal access to appropriate and effective assistive communication services and devices. Our Program Coordinator serves as an advocate for patients and companions who have communication needs and is also a resource for staff. Additionally, patients and their companions have access to a form listing our assistive services/aides and devices, which they can complete and give to medical staff upon their arrival, to indicate the services or devices they wish to use during their visit.

Assistive Services

  • American Sign Language (ASL) Interpreter;

  • Nextalk Video Interpreting;

  • Telephone Interpreting Services (for foreign languages).

Assistive Devices/Aids

  • Regular or printable TTY telecommunication device;
  • Amplified listening device (i.e., Pocket Talker);
  • Hearing aid compatible big button phone (Braille, strobe light and volume control);
  • Special nurse call bell (blow, squeeze, touch, air);
  • Baby cry alarm (inpatient only and located in The Family Place and Pediatric units);
  • Alerting devices for phone and/or door;
  • Deaf and hard of hearing door sign;
  • Page magnifier for visually impaired;
  • Dry erase board;
  • Pictogram book;
  • Public videophone available for use in the family surgical waiting area on second floor;
  • Important information such as Patient Bill of Rights & Privacy policy available in ASL and closed captioning.

Related Video

A playlist of video resources for the deaf and hard of hearing.