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Quality Data

Safe & Effective Care

Heart Attack

Aspirin at Arrival

Aspirin has been shown to prevent clotting and to restore blood flow to the heart. The recommended level of care is to give eligible patients aspirin within 24 hours of arrival at the hospital. 
  • Concord Hospital Qtr 2 2014* - 100%
  • Top 10% of Hospitals** - 100%

Aspirin at Discharge

Aspirin has been shown to prevent blockage of blood flow to the heart. The recommended level of care is to prescribe aspirin to eligible patients when they leave the hospital. 
  • Concord Hospital Qtr 2 2014 * - 97%
  • Top 10% of Hospitals** - 100%

ACEI or ARB for LVSD at Discharge

ACE and ARB inhibitors reduce mortality and morbidity in patients with heart failure and left ventricular systolic dysfunction.
  • Concord Hospital Qtr 2 2014 * - 100%
  • Top 10% of Hospitals** - 100%

Beta Blocker at Discharge

Long-term use of beta-blockers for patients who have suffered an acute myocardial infarction can reduce mortality and morbidity.
  • Concord Hospital Qtr 2 2014 * - 100%
  • Top 10% of Hospitals** - 100%

PCI Received within 90 minutes of Hospital Arrival

Percutaneous Transluminal Coronary Angioplasty (PTCA) is one of a class of Percutaneous Coronary Interventions (PCI), which are among the most effective ways to open blocked blood vessels and help prevent further heart muscle damage. The recommended level of care is to perform a PCI procedure on eligible patients within 90 minutes of hospital arrival. 

  • Concord Hospital Qtr 2 2014 * - 96%
  • Top 10% of Hospitals** - 100%

Statin Prescribed at Discharge

  • Concord Hospital Qtr 2 2014 * - 97%
  • Top 10% of Hospitals** - 100%

Heart Failure

LVS Assessment

Assessment of left ventricular function, the heart's ability to pump blood effectively, is the recommended level of care for heart failure patients. 
  • Concord Hospital Qtr 2 2014* - 100%
  • Top 10% of Hospitals** - 100%

ACEI or ARB for LVSD

Angiotensin converting enzyme inhibitor (ACEI) or angiotensin-renin blocker medications have been shown to help lower blood pressure and prevent future heart problems. The recommended level of care is to prescribe ACEI or ARB medications to eligible patients when they leave the hospital. 
  • Concord Hospital Qtr 2 2014* - 95%
  • Top 10% of Hospitals** - 100%

Discharge Instructions

Heart failure is a chronic condition. It results in symptoms such as shortness of breath, dizziness, and fatigue. The recommended level of care is to provide eligible patients with information to help them manage their symptoms after they get home. 
  • Concord Hospital Qtr 2 2014* - 100%
  • Top 10% of Hospitals** - 100%

Pneumonia

Initial Antibiotic Selection for CAP in Immunocompetent Patients

  • Concord Hospital Qtr 2 2014* - 100%
  • Top 10% of Hospitals** - 100%

Global Immunization

Pneumococcal Vaccination

  • Concord Hospital Qtr 2 2014* - 90%
  • Top 10% of Hospitals** - 99%

Influenza Vaccination

    • Concord Hospital Qtr 2 2014* - n/a
    • Top 10% of Hospitals** - seasonal

    Surgical Infection Prevention

    Preventative Antibiotic(s) Given One Hour Before Incision

    Getting an antibiotic within one hour before surgery reduces the risk of wound infections. The recommended level of care is to give eligible patients antibiotic(s) within one hour of surgery. 
    • Concord Hospital Qtr 2 2014* - 100%
    • Top 10% of Hospitals** - 100%

    Preventative Antibiotic(s) Stopped Within 24 Hours After Surgery

    The recommended level of care is to stop giving eligible patients antibiotics within 24 hours after surgery to avoid side effects and other problems associated with antibiotic use. For certain surgeries, however, antibiotics may be needed for a longer time. 
    • Concord Hospital Qtr 2 2014* - 95%
    • Top 10% of Hospitals** - 100%

    Preventative Antibiotic(s) Selection for Surgical Patients

    Certain antibiotics are recommended to help prevent wound infection for particular types of surgery. This measure looks at how often hospital patients undergoing specific surgical procedures receive the appropriate antibiotic in order to prevent a surgical wound infection. Higher percentages are better.
    • Concord Hospital Qtr 2 2014* - 96%
    • Top 10% of Hospitals** - 100%

    Cardiac Surgery Patients with Controlled 6AM Post OP Glucose

    The recommended level of care is to keep cardiac surgery patients' blood sugar (blood glucose) under good control in the days right after surgery. Higher percentages are better.
    • Concord Hospital Qtr 2 2014* - 96%
    • Top 10% of Hospitals** - 100%

    Cardiac Surgery Patients on Beta Blocker Periopertatively

    Beta blocker medications have been shown to help prevent future heart attacks. The recommended level of care is to prescribed beta blockers to eligible patients (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery.
    • Concord Hospital Qtr 2 2014* - 96%
    • Top 10% of Hospitals** - 100%

    Surgery Patients with Appropriate Hair Removal

    Some surgery patients require hair removal from the surgical area before surgery. The recommended level of care is to remove hair from the surgical area using a safe method such as electric clippers or hair removal cream. Higher percentages are better.
    • Concord Hospital Qtr 2 2014* - 100%
    • Top 10% of Hospitals** - 100%

    Venous Thromboembolism Prophylazis Received within 24 Hours Prior to Surgery

    Deep vein thrombosis and pulomonary embolism is a complication that can occur after major surgery. Veinous thromboemoblism prophlaxis helps to prevent this. This measure tells us whether or not it was given in a timely manner. 
    • Concord Hospital Qtr 2 2014* - 100%
    • Top 10% of Hospitals** - 100%

    Outpatient Surgery

    Antibiotic Timing

    Receiving antibiotics as quickly as possible has been shown to yield better results. The recommended level of care is to give antibiotics to eligible patients within one hour before surgery. Higher percentages are better.
    • Concord Hospital Qtr 2 2014* - 100%
    • Top 10% of Hospitals** - 100%

    Antibiotic Selection

    Receiving antibiotics as quickly as possible has been shown to yield better results. The recommended level of care is to give antibiotics to eligible patients within one hour before surgery. Higher percentages are better.
    • Concord Hospital Qtr 2 2014* - 97%
    • Top 10% of Hospitals** - 100%

    Infection Occurrences

    Central Line-Related Blood Stream Infections

    Central line-related blood stream infections (BSI) are infections that occur when bacteria grow in a central venous catheter or line. Patients who need frequent intravenous medications, blood, fluid replacement and/or nutrition may have a central venous catheter placed into one of their veins. An infection rate is determined by dividing the number of infections by the number of catheter days. When evaluating rates, a low number is better than a high one.

    Concord Hospital compares its central line-related BSI rates to a benchmark rate calculated by the National Nosocomial Infections Surveillance System (NNIS)

    Questions You Can Ask the Care Team to Help Prevent BSI:

    • Watch the health care team to make sure members wash their hands before and after working with the patient. Feel comfortable asking them to wash their hands.
    • Before agreeing to a line ask the following questions: Which vein will you use to put in the line? How will you clean the skin once the line is inserted? What steps are you taking to lower the risk of infection?

    We welcome your comments and questions about the information on this page. Please use our Web site feedback form to contact us or call (603) 225-2711 ext. 3311.

    • Concord Hospital Qtr 2 2014*** - 0.00% n=0/d=443

    Colon Surgery Infections

    • Concord Hospital Qtr 2 2014*** - 3.4% n=1/d=29

    Knee Replacement Surgery Infections

    • Concord Hospital Qtr 2 2014*** - 0.0% n=0/d=163

    Cardiac Surgery Infections

    • Concord Hospital Qtr 2 2014*** - 0.0% n=0/d=30

    Patient Satisfaction

    Inpatient Overall Rating of Care

    Patients rated their overall satisfaction with a visit to Concord Hospital using a scale of very good (100) to poor (0).
    • Concord Hospital 2014*** - 94.8

    Inpatient Overall Rating of Likelihood of Recommending Concord Hospital to Others

    Patients rated the likelihood of recommending Concord Hospital using a scale of very good (100) to poor (0).
    • Concord Hospital 2014*** - 94.5

    *The percentages and scores displayed represent Concord Hospital data for the time period of April - June 2014.

    ** The benchmark rates are from the most recent HQA Preview Report for 2014.

    ***The infection occurrences represent Concord Hospital data for the time period of April - June 2014.

    **** Patient satisfaction scores represent Concord Hospital data for the time period of May - July 2014. This is the most recent data available for posting.

    If you have questions or feedback about our data, you may contact us via our Web site feedback form or by calling (603) 227-7000 ext. 7245.